100% SATISFACTION
ParcelPlanet’s customer-driven care means we can relax & concentrate on business.
Prominent Ecommerce Fashion Brand Owner
Ireland & UK
Being in the E-commerce fashion industry, our business often requires a customised approach to many issues that arise, and ParcelPlanet have always been personable and easy to deal with. This is one area of the business where we can relax; our fulfilment is in good hands. We have used other fulfilment companies over the last number of years of business, both in the UK and Ireland, and can recommend ParcelPlanet’s services completely.
At ParcelPlanet, we help ambitious ecommerce brands to grow with complete order fulfilment solutions and unbeatable customer service - every time.
Working with ParcelPlanet has really allowed us to scale and build more efficiency into our supply chain. The team have been extremely hands-on and easy to work with and don’t waste any time getting things done. We now see this as an extension of our business. Highly recommended if you are in need of a fulfilment partner.
Hunt Office
Tim Farrelly, Commercial Director
We have been fulfilling orders with ParcelPlanet for over two years now and they have been first class with their delivery service, customer service second to none. It’s really easy to order using their platform.
Superstat
Richard Lockley
Working with the ParcelPlanet team has been great, they have embraced our products with enthusiasm and energy and have worked closely with us to develop access to Irish dealer market. The whole team has been delightful – it feels like we have broadened our own company “family” at the same time as increasing our sales in Ireland!
Teknik Office
Mark Galliano
Purple Panda have been working with ParcelPlanet for over 4 years now, using them both as a fulfilment partner and a supplier.
Purple Panda were looking for a fulfilment partner who could provide; shipment of our product on a next day basis across Ireland, EDI ordering (Electronic Ordering), fluid Integration with our systems and excellent customer service. ParcelPlanet were able to support us with all of the mentioned and more, this has led to business growing year on year between the two companies and ParcelPlanet becoming one of our most trusted partners.
Ultimately their ability to accommodate Purple Panda in a variety of ways on an ongoing basis, makes them the ideal company for outsourcing your logistics/ fulfilment in its parts, or in its entirety.
Purple Panda
Gavin Kelly, Sales Director
We have been with ParcelPlanet for a number of months now and are thoroughly impressed by their service. Being in the E-commerce fashion industry, our business often requires a customised approach to many issues that arise, and ParcelPlanet have always been personable and easy to deal with. The most important thing for us is that this is one area of the business where we can relax and know the fulfilment is in good hands while we focus on other matters. We have used other fulfilment companies over the last number of years of business, both in the UK and Ireland, and can recommend ParcelPlanet’s services completely. They certainly go to great lengths to help solve problems and we would have no hesitation in recommending them to prospective new clients.
Cari’s Closet
Chris Kavanagh, Owner
As a family run business, we know that reputation is earned and working with hundreds of businesses all over the UK, we understand how to customise our service to ensure that every client is happy. With ParcelPlanet providing our excellent order fulfilment service we can take control of processes and facilitate our customers to grow. We couldn’t do that effectively without ParcelPlanet.
Futurform
Jones offer a one-stop shop for all office products and with over 25,000 products to offer it is vital that all of our orders are accurate, properly packaged and shipped quickly so that our customers have everything they need to operate efficiently. ParcelPlanet provide us with a thoroughly efficient storage, pick, pack, delivery and returns service allowing us the luxury to concentrate on growing our business.
Jones Business Systems
Customer Care
Our promise to you.
We’ll look after your customer as if they’re our own!
To ParcelPlanet, customer care underpins everything we do. We will
- keep your customers informed
- personalise their orders
- deliver when we say we’ll deliver
Most importantly, if there ever is a problem with a customer order, we will keep your customer and you informed.
Get Started
Please complete the contact form below and one of our Planeteers will get back to you as soon as possible.
Put your brand in hands you trust.
We have been where you are, and with over 10 years of experience we understand your fulfilment challenges.
We deliver an end-to-end order fulfilment solution for ecommerce and product-focused businesses, enabling you to grow both locally and internationally.
We pride ourselves on our level of service, partnering with our clients to provide tailored fulfilment solutions that allow you to focus on your brand and deliver an excellent customer service.
Our team and technology will seamlessly integrate into your business, building relationships with you and your customers and provide you with an effective, end-to-end order fulfilment solution, tailored to your business needs.
Ultimately, we are here to be your fulfilment partner, enabling you to be even more successful, faster!
