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Alternatively, call us now on +353 1 902 9510 to speak to one of our team about your fulfilment needs.
STOCK MANAGEMENT
Efficient stock management, with real time access at your fingertips
Our fulfilment management is unique. It’s simple, quick and easy to set up, with unlimited connections to all couriers and websites.
We manage all of your customer orders together in one place without the need to log onto multiple systems to retrieve the order data.
How it works step by step
STEP 1
Understanding your Business
We begin by understanding your business in depth with our onboarding questionnaire. This creates the foundation for our partnership.
STEP 2
Connecting your channels
We’ll connect your channels, you send us your stock this ensures operations run flawlessly from day one.
STEP 3
You sell. We’ll do the rest.
We store, pick, pack and ship every order with precision and care on time and in perfect condition, every time.
Streamlined Management That Makes A Real Difference
Cut down on overheads, and improve efficiency with online stock management and automated reporting.
Reduce overheads and manage stock online
Our entire system is designed to save you money and cut down on your admin overheads.
We provide you with real-time access to stock levels and reporting at your fingertips, saving you having to do it manually.
Check order progress at any point in the process
You can see exactly where your orders are in the fulfilment process, and then once shipped – you can track with external couriers directly.
While your customer can be enabled to get the same information in real time, delivering better customer communication and reducing the load on internal resources.
Automated stock reporting for peace of mind
A host of management reporting is available for stock, sales & returns – both automatic and on demand.
Get your reports daily, weekly or monthly, and get alerts when you are out of stock, low on stock or for general stock movements.
Keeping a close eye on customer care
Our inbuilt customer service query tool helps to smooth out your customer care process.
Raise queries pre- or post-dispatch for issues such as changing orders, cancelling orders, lost orders or reporting damaged items received. If a query is raised pre dispatch we will automatically block the order from being dispatched until it’s resolved.
Frequently Asked Questions
Have you checked our FAQs page? Find out about same day delivery, own-brand boxes, and custom requests on our Frequently Asked Questions page here.
Got Questions?
enquiries@parcelplanet.com
Ireland
Unit 44 Robinhood Industrial Estate
Robinhood Road
Dublin 22
D22 W5T1
Republic of Ireland
United Kingdom
Units 2F-2G,
Mucklow Park, Battery Way,
Birmingham, West Midlands
B11 3RE
United Kingdom
