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Frequently Asked Questions
Your order fulfilment questions answered.
Need extra help?
Have a question or concern not covered here? Please contact us at enquiries@parcelplanet.com and we’ll be happy to assist!
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Does ParcelPlanet offer European shipping?
Yes, we can ship to over 250 countries, on varying delivery times, just get in touch to find out how quickly your customers can get their orders.
How much does ParcelPlanet cost?
When it comes to order fulfilment, one size does not fit all, every business is different and every product is different, requiring different storage space, package sizes, number of picks per order etc.
But don’t worry, our team is here to make the pricing process as quick and smooth as possible. Just get in touch and we’ll get started on putting together a clear and concise quote for your order fulfilment.
Do you let me use my own boxes?
Yes, we think it’s essential that every business has its own identity, we can even help with your own custom box.
Does ParcelPlanet offer same day delivery?
Yes, we actually do, covering population centres in Ireland, ask us for a quote today.
Can ParcelPlanet pack my products in our unique way?
This is called “kitting”, and yes, we specialise in kitting. You may want tissue paper folded a certain way or a certain format to how the products are laid in the box.
Does ParcelPlanet fulfil larger orders that may require a pallet delivery?
Yes, we do, all customers get a certain proportion of large orders, we can accommodate this easily.
Does ParcelPlanet offer Fulfilment By Amazon preparation/arrangement services?
Yes, we can enable the preparation and transfer of products directly to any FBA facility.
Can I use my own courier?
Yes, you can even negotiate your own rate with your courier, we work with most couriers.
How long does it take to get set up?
We have managed to have customers setup in as little as 1 week. We do however recommend a minimum of 4 weeks so we can get to know your business intimately before we fulfil for you.
How do I get orders over to ParcelPlanet?
You’ll use the ParcelPlanet dashboard or we’ll link directly with your own system, this ensures speed and accuracy.
Why should I use ParcelPlanet?
We’re not going to fit every business, but the ones we do, grow and grow fast.